FAQs
Do you offer free shipping?
Do you offer free shipping?
Yes, we provide free shipping on all orders above $49.99.
What is your refund policy?
What is your refund policy?
We accept refund requests within 90 days from the date of delivery. For more information visit our Refund Policy
How do I request a refund?
How do I request a refund?
To initiate a return or exchange, please contact us via team@blurens.com within 90 days from the date of delivery.
Is it compatible with my laptop?
Is it compatible with my laptop?
Our portable monitors are compatible with all laptop brands, including Apple, Dell, HP, Lenovo, Asus, Acer, Microsoft, Samsung, Toshiba, MSI, and many others. As long as your laptop has a USB or port, our monitors will work seamlessly. Whether you use a MacBook, a Windows laptop, or any other device, you can enjoy the enhanced productivity and convenience that our monitors provide.
Are there drivers that need to be installed?
Are there drivers that need to be installed?
As long as your laptop has a USB C port, then it is plug and play like conventional monitors.
Are there batteries in this?
Are there batteries in this?
No! It does not require batteries, power comes from the laptop.
What Use Cases are Suitable for Screen Extenders?
What Use Cases are Suitable for Screen Extenders?
Our Blurens Screen extenders offer users a unique way to enhance their computing experience. By extending the workspace across multiple screens, individuals can boost productivity and efficiency in various tasks. Such as Multitasking and Productivity, Graphic Design and Video Editing, Financial Analysis and Stock Trading, Programming and Coding, Presentations and Demos, Gaming, Data Analysis and Research, Customer Support and Help Desks.
You can use Portable Screens in a wide range of use cases, significantly enhancing productivity and the quality of work across various industries
How can I track my order?
How can I track my order?
Once your order is ready to ship, you'll receive an email from our logistics team with a tracking number and link. You'll be able to track your order as soon as it ships.
You'll receive a notification when your shipment is out for delivery.
If you haven't received tracking details, please check your spam folder.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If your order has not yet been processed, we can update your shipping address. Please contact us immediately at team@blurens.com with the correct address. Once the order is shipped, changes cannot be made.
What happens if my package is lost?
What happens if my package is lost?
If your package is lost in transit, please contact us as soon as possible. We will work with the carrier to locate your package. If it cannot be found, we will issue a replacement or refund or send you another one as per your wish.
What if my package is delayed?
What if my package is delayed?
Delays may occur due to unforeseen circumstances like weather, customs processing, or carrier issues. If your package does not arrive within the estimated timeframe, please contact us at team@blurens.com.
